REC has received reports of fraudulent callers demanding immediate payment from the cooperative's member-owners. REC urges members to be alert for phone calls from scammers who claim to be from REC stating that accounts are overdue and payment is due immediately.
If you receive a suspicious call, please keep the following in mind:
- At this time, REC has suspended disconnections for non-payment.
- The Cooperative is not calling to demand payment on accounts that have fallen behind.
- REC does not use collection agencies to contact members by phone.
- If you receive a phone call from someone claiming to be an REC employee demanding immediate payment, report the suspicious activity to local law enforcement.
If you are uncertain if a call you received came from a legitimate REC representative please call REC directly at 1-800-552-3904 to confirm. In addition, share this important warning with neighbors, friends and family to help others avoid becoming victims of this scam.