Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Extreme Cold & High Bill Warning: REC Focused on Reliability

Monday | January 26, 2026
With extreme cold temperatures expected this week, REC encourages members to remain prepared. Here are tips to staying safe and reducing the impact of...
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PJM Cancels Transmission-Grid Warning

Sunday | January 25, 2026
UPDATE: PJM has canceled the transmission-level load curtailment warning for REC’s service area. At this time, REC is not required to implement any co...
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REC Monitoring Alert from PJM Multi-state Grid Operator

Sunday | January 25, 2026
During periods of extreme temperatures, the demand for electricity peaks. While REC’s local grid is performing as it should, the transmission grid ope...
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