Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

As we celebrate National Volunteer Month, REC employees are proudly continuing their tradition of giving back.

REC Promotes Work Zone Safety Awareness

Wednesday | April 16, 2025
In recognition of National Work Zone Awareness Week (April 21-25), REC wants to remind drivers to stay alert and cautious in work zones.
With warmer weather inviting more outdoor projects, REC urges members to prioritize safety by contacting VA811 before starting any digging project.