OFFICE HOURS
8 a.m.- 5 p.m., Monday-Friday
(except holidays)
TELEPHONE HOURS
7 a.m. - 7 p.m., Monday-Friday
Outage Reporting available
24 hours a day.
We understand that these are challenging times for many. We're here to help you find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.
TOLL FREE: 800-552-3904
REC hosted three stakeholder sessions in 2021. Speakers covered the energy efficiency upgrades program design elements, consumer protections and vendor partners who will assist REC with the launch of the program. REC is committed to serving our member's needs, and the focus group input was invaluable to ensuring our success.
Meet CARE Charity Board Member: Greg Worley
Joining Forces to Defend Virginia
Meet CARE Charity Board Member: Sheryl Reid