As we enter spring storm season, Rappahannock Electric Cooperative remains committed to restoring service as quickly and safely as possible after a power outage.
With the COVID-19 outbreak, however, member-owners might notice some small changes. Line crews are staffed at all times and remain ready to respond to any potential outages. However, during this time, crews will remain mindful not only of the risk of dealing with electricity, but also the new dangers presented by the coronavirus.
As a result, all crews are practicing safe social distancing guidelines as they respond to and complete work related to outage restoration. REC encourages member-owners to please not approach crews in the field as linemen strive to keep a 20-foot distance from others to prevent the spread of illness.
In the event of a power outage, REC member-owners are reminded that the fastest and most efficient way to report an outage is through the REC website at myrec.coop/out or in MyREC SmartHub.
"Even in times of crisis, REC is here for you," said Casey Hollins, director of communications and public relations. "We are in this together, and our member-owners can count on us to be there for them when they need us."
