As an REC member-owner, you have the opportunity to meet your board members each year at the Annual Meeting and at REC's Get Connected event. In addition, you may contact the Board of Directors using the email form below. REC staff monitors the inbox during business hours, Monday through Friday,
8 a.m. to 5 p.m. We look forward to hearing from you and a response will sent as quickly as possible.

To request routine services or to report an outage, please use the links below. You may call using REC's main number, 800-552-3904 or Commercial Accounts, 800-920-9288.

For specific questions relating to:

Power Outages:
Online Outage Reporting
MyREC SmartHub
Call: 1-800-552-3904

Billing, Payment or Account Information:
Email: office@myrec.coop
Call: 1-800-552-3904

Please complete the following form:
 (10-digit number. e.g. 5555555555) 
Are you an REC Member-Owner
For security purposes, we are unable to accept attachments.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

REC STORIES

Public Service Announcement: Click or call VA811

Monday | August 11, 2025
National 811 Day is August 11 (8/11), a great reminder to click va811.com or call 811 to check for underground utility lines every time before you dig...
Read more >

Meet the CARE Charity Board: Tootie Rinker

Tuesday | August 5, 2025
Tootie Rinker may have spent much of her childhood overseas, but her roots run deep in Winchester, VA.
Read more >

Bringing Community to Life: Team Wins Multiple National Awards for Storytelling

Thursday | July 24, 2025
REC's Communications and Public Relations team has been nationally recognized for their outstanding creativity, strategic messaging, and powerful memb...
Read more >