Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Meet CARE Charity Board Member: Sheryl Reid

Monday | September 15, 2025
Sheryl Reid may have been born in Iowa, but it’s Clarke County, Va., that she has called home since she was 12. Her rural roots helped shape her stron...
Read more >

Public Service Announcement: Click or call VA811

Monday | August 11, 2025
National 811 Day is August 11 (8/11), a great reminder to click va811.com or call 811 to check for underground utility lines every time before you dig...
Read more >

Meet the CARE Charity Board: Tootie Rinker

Tuesday | August 5, 2025
Tootie Rinker may have spent much of her childhood overseas, but her roots run deep in Winchester, VA.
Read more >