Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

REC's Cindy Devlin Musick, Director of Vegetation Management Services, has been elected to the Utility Arborist Association’s Board of Directors.

REC Recognized for Strong Customer Satisfaction

Thursday | September 26, 2024
REC members have spoken, and as a result the Cooperative and its employees earned both a 2023 and a 2024 Customer Satisfaction Award from the American...
Over the summer, REC’s Vegetation Management team supported the Virginia State Arboretum’s initiative to pollinate American chestnut trees at Blandy E...