ACSI

REC members have spoken, and as a result the Cooperative and its employees earned both a 2023 and a 2024 Customer Satisfaction Award from the American Customer Satisfaction Index (ACSI).

chestnut pollination

No brushes, no palettes and, technically, no paints were used. 

Still, a series of “paintings” recently created in Clarke County could produce “artwork” that will wow generations to come…

scam alert

REC has seen an increase in potential in-person scams in the southeast portion of its service area.

In the most recent report, an REC customer says potential scammers have approached them…

pole replacement

Brad Good and his REC line crew headed out to the back country of Berryville on an overcast Thursday.

As they worked for the first part of the day, the sun hid behind the clouds and the…

tornado

The chicken-wing special at Applebee’s might have saved Rachel Swann’s life.

She arrived home tired one fateful evening and just didn’t feel like cooking.

The weather had been…

Cross arm pic

REC crews and contractors responded after hours-long severe storms pummeled many portions of the Cooperative's 22-county service territory Thursday night, Aug. 29, and into Friday, Aug. 30. The…