Public Safety Announcement: Utility Scams – What to Watch for and How to Stay Safe
Monday | October 19, 2026

During Cybersecurity Awareness Month, Rappahannock Electric Cooperative (REC) reminds members to be alert for utility-related scams that could be received by phone, text messages, emails, or in some cases, in-person visits. 

REC does not request payment or personal information by text, use collection agencies to call members or email changes to payment methods. REC employees and contractors carry proper identification and arrive in marked vehicles. 

“If something feels wrong, trust your instincts,” said Doug King, director – cybersecurity and infrastructure services and informational security officer. “It’s always better to take a few extra minutes to verify than become the victim of a scam.”

Members who suspect a scam should contact REC directly at 1-800-552-3904 to verify, as well as notify local authorities.

Scam PSA Cover

REC STORIES

REC Recognized for Strong Customer Satisfaction

Thursday | September 26, 2024
REC members have spoken, and as a result the Cooperative and its employees earned both a 2023 and a 2024 Customer Satisfaction Award from the American...
Over the summer, REC’s Vegetation Management team supported the Virginia State Arboretum’s initiative to pollinate American chestnut trees at Blandy E...

REC Warns of In-Person Impersonation Scams

Friday | September 20, 2024
REC has seen an increase in potential in-person scams in the southeast portion of its service area.