On Thursday, August 23 REC hosted the 2018 Telephone Town Hall event. REC invited a random sample of over 40,000 members to participate in the call. Nearly 5,000 members accepted the call to participate.
Kent Farmer, President & CEO was able to answer 18 questions live during the event that lasted just over an hour. At any given moment, there were over 100 members in line ready to ask questions. At the conclusion of the call, over 50 voiecmails were left for follow-up questions.
The topics members asked questions about were reliability, the outage restoration process, solar & REC’s power supply, electric vehicle charging stations, high bills, MyREC SmartHub, and broadband.
Overall the call was a success. We host these opportunities for members to be able to ask questions directly to our President and CEO, and for members to hear some of the same information shared at our Annual Meeting. Over the next week, members who did not have their questions answered live and those who left a voicemail received follow-up calls from REC’s management team and others.
