REC has seen an increase in potential in-person scams in the southeast portion of its service area.
In the most recent report, an REC customer says potential scammers have approached them at their home after regular business hours and reported that they were there to read an electric meter. The individuals were not driving an REC vehicle.
In an earlier report, a customer reported that an individual arrived at their property attempting to sell a solar installation, claiming he was working with REC.
In both instances, REC confirms that the individuals were not representatives of REC.
Please be advised of the following safety points:
- REC does not send employees to members’ homes after hours unless they are onsite to make repairs or restore service after a power outage.
- In most cases, REC employees will arrive in a marked vehicle and will have proper identification, often including an REC badge and/or hard hat.
- REC’s contractors also will arrive in marked vehicles with proper identification.
“The safety of our employees and members is always our top priority,” said Casey Hollins, Managing Director—Communications and Public Relations. “If someone visits your property after hours claiming to be from REC and you have a safety concern or suspect a crime, please contact your local law-enforcement office or call 911. After that, contact REC.”