Reliability

Delivering Power When You Need It Most

With reliability at the core of our mission, we continued investing in technology and infrastructure to keep power flowing - safely and efficiently. 

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Shannon Adams

Reliability You Can Count On: 
A Member's View of REC's Commitment to Service

"I’ve never lived anywhere where electricity was this reliable,” she said. “It’s clear that REC is committed to its members, and I know my bill isn’t just paying for power — it’s supporting the work that REC does every day to improve reliability for us."

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Reliability by the Numbers

  • $19.2 million invested in reliability improvements. 
  • 6,000 poles added or replaced. 
  • 34,800+ poles inspected with drones.
  • 6,000+ hazard trees removed. 
  • 9,000 animal guards added to prevent power disruptions. 
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Reliability in Action

REC STORIES

The Time to Prepare is Now

Monday | September 10, 2018
Confidence is growing that Hurricane Florence could significantly impact all of REC's service territory.

REC Hosted Telephone Town Hall

Thursday | August 23, 2018
On Thursday, August 23 REC hosted the 2018 Telephone Town Hall event. REC invited a random sample of over 40,000 members to participate in the call. N...

REC Warns of Phone Scam

Tuesday | August 21, 2018
REC have received phone calls from scammers claiming to be from REC stating the members’ accounts are overdue. The scam calls have been received by me...