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RESIDENTIAL MEMBERS
800-552-3904

BUSINESS MEMBERS
800-920-9288

Hours

OFFICE HOURS
8 a.m.- 5 p.m., Monday-Friday
(except holidays)

TELEPHONE HOURS
7 a.m. - 7 p.m., Monday-Friday
Outage Reporting available
24 hours a day.

Customer Account

First Name

Last Name

Joint Account (if applicable)

First Name

Last Name

Account Number

REC Account Number

Service Address

Street Address

City/Town

State/Province

ZIP/Postal Code

Forwarding Address

Street Address

City/Town

State/Province

ZIP/Postal Code

Forwarding Phone

Employment Information

Employer Name

Work Phone Number

Employer name (joint account holder)

(Enter employer information for joint account holder if applicable)

Work Phone Number (joint account holder)

Disconnect Date

(REC needs one business day notice. Disconnects are not performed on weekends or holidays.)

Person making the disconnect request

First Name

Last Name

Phone

Additional Comments

* Please allow one full business day for us to contact you.

We will need to call you before processing your request.

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REC announces its partnership in the “Connect Hannover” initiative with Hanover County, All Points Broadband and Dominion Energy to make broadband ser...

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Customer Account

Joint Account (if applicable)

Account Number

Service Address

Forwarding Address

Employment Information

Person making the disconnect request

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