SurgeAssist protection from Rappahannock Electric Cooperative

Simple Protection for the Things You Depend On

Low-Risk Protection for Your Home

When a power surge damages your electronics or appliances, SurgeAssist reimburses you for the cost of repair or replacement up to $2,000 during any rolling 12-month period. There are no complicated claims processes and no long-term commitments. If it is not right for you, simply cancel.

$5.95 Per Month
About 20¢ Per Day
Up to $2,000 In a Rolling 12-Month Period

What Is a Power Surge?

A short burst of extra voltage, or a brief dip, that can silently damage sensitive electronics and appliances. Surges may be caused by lightning, trees contacting power lines or vehicle accidents.

What Does SurgeAssist Do?

If a covered device is damaged by a surge, SurgeAssist reimburses the repair or replacement cost, up to $2,000 during a rolling 12-month period. Enroll once and your protection begins 30 days after the first payment is received.

Everyday Protection

Most Major Appliances
and Electronics Are Covered

SurgeAssist covers surge-related damage to many of the devices you rely on every day.

HVAC Systems

Televisions

Computers

Washers & Dryers

Refrigerators

Stoves & Wall Ovens

Microwaves

Well Pumps

Get Protected

Sign Up for SurgeAssist Today

Enrollment takes only a few minutes through MyREC SmartHub, REC’s free member app. Protection begins 30 days after your first payment is received.

View SurgeAssist Terms and Conditions

Enroll Through MyREC SmartHub

  1. 1

    Open MyREC SmartHub.

  2. 2

    Tap Contact Us.

  3. 3

    Select Need Help.

  4. 4

    Choose SurgeAssist from the menu.

Sign Up in MyREC SmartHub

Learn More

Frequently Asked Questions

Find answers to common questions about coverage, enrollment, reimbursement and how SurgeAssist works.

SurgeAssist helps protect many of the electronics, appliances, and electrical equipment in your home from damage caused by power surges. Covered items may include televisions, microwaves, garage door openers, ceiling fans, refrigerators, freezers, dishwashers, washing machines, dryers, computers, and other eligible household equipment. Coverage is subject to program terms and annual claim limits

Yes. Eligible claims are covered up to the program's annual claim limit per residence. Coverage may include diagnostic expenses, repairs, and eligible replacement costs, up to the maximum benefit amount.

Plug-in surge strips provide valuable protection, but they cannot stop every surge event that may occur within a home's electrical system. SurgeAssist adds an additional layer of financial protection by helping cover the cost of repairing or replacing eligible equipment damaged by covered electrical surges.

No. SurgeAssist is designed to complement, not replace, homeowner's insurance by providing protection for eligible surge-related equipment failures and helping reduce unexpected repair and replacement costs.

Yes. Multiple eligible appliances damaged during the same electrical surge event may be submitted as part of a single claim.

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