Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Restores 90% of Outages from Winter Storm Freya

Saturday | February 8, 2025
As of noon on Saturday, REC has restored more than 90 percent of the power outages caused by Winter Storm Freya.
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REC: Outage Restoration Continues as Preparations for Second Storm Begin

Friday | February 7, 2025
On the heels of Winter Storm Freya, another winter weather system is projected to bring freezing rain, sleet and snow to all but the most Southeast po...
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REC Deploys Nearly 400 Field Personnel to Tackle Power Outages

Friday | February 7, 2025
Nearly 400 field personnel are working to make repairs and restore service for REC members who remain without power after Winter Storm Freya.
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