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Staying Ahead: Payment Options
We recorded today’s episode via Zoom with Casey Hollins, Director of Communications and Public Relations for Rappahannock Electric Cooperative to learn about all the payment options available to Rappahannock Electric Cooperative member owners.
Casey reminded us that REC has made the decision not to perform disconnections due to non-payment during this COVD-19 pandemic. She also walked through all the different options for making payments – as little or as much as you can – in order to not fall so far behind that it seems impossible to catch back up. Those options include:
Text Alert Tutorial
We were in the studio with Casey Hollins, Director of Communications and Public Relations for Rappahannock Electric Cooperative to get a quick tutorial for setting up REC outage alerts via text message.
Due to a recent system upgrade, if you signed up for REC outage alerts via text before March 2020, you will need to sign up for them again either on the website or via the SmartHub app on your mobile device. Be sure to have your account number handy.
On the SmartHub mobile app:
Tools to Manage & Monitor Your Energy Usage
We were in the studio with Louis O’Berry, Energy Management Advisor for Rappahannock Electric Cooperative to get a tutorial on the MyREC SmartHub app and desktop tools available to REC members at the touch of a finger. We talked about all the tools found within SmartHub, how they work and why they’re an important piece to managing and monitoring your electric usage.
MyREC SmartHub
Janet was in the studio with Casey Hollins, Director of Communications and Public Relations for Rappahannock Electric Cooperative to talk about MyREC SmartHub. Casey gave us all the details about how to sign up for SmartHub and told us why it’s a valuable tool for REC members to monitor their energy usage.
You can register or access your account here: https://myrec.smarthub.coop
A Conversation with REC CEO, Kent Farmer & Board Member, Chris Shipe
We were in the studio for a conversation with Rappahannock Electric Cooperative CEO, Kent Farmer & Board Member, Chris Shipe. We discussed their community involvement, expanding renewables, energy efficiency, and reliability.
We talked about the the history of cooperatives, the importance of member involvement as well as the technology available through MyREC SmartHub.
Our conversation continued after the show wrapped on-air; you can hear the entire conversation here.
Energy Saving Tips
We were in the studio today with Louis O’Berry, REC Energy Management Advisor to get some tips on saving energy & money on our electric bills. In December 2017, Louis made his “debut” on the show giving us money/energy saving tips; and, that show was chosen as “Best Documentary/Public Affairs Program” by the Virginia Association of Broadcasters at their summer conference in June 2018. This episode, we talked about the MyREC SmartHub app and the benefits of using this tool to monitor your energy usage.
REC STORIES
Director Elections, Growth Updates Shape 2026 REC Annual Meeting
Thursday | August 6, 2026
More than 16,500 Rappahannock Electric Cooperative (REC) member-owners participated in the 2026 director elections by designating their proxy or joini...
A Journey That Shapes Future Leaders
Saturday | August 1, 2026
Four area high school students represented REC during the Electric Cooperative Youth Tour in Washington, D.C. The annual weeklong event is hosted by t...
MyREC SmartHub Usage: Your Road Map to Managing Costs
Saturday | August 1, 2026
Tracking how much energy you use can reveal patterns that are easy to miss on a monthly bill. Some days, the story is simple: hotter weather, extra gu...