Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

Dancing for a Cause: REC’s Tod Dodson Stars in Madison Fundraiser 

Wednesday | May 14, 2025
REC proudly supported the event as a Gold Sponsor, helping set the stage for a night filled with community spirit and generosity.
Read more >

Lineworker Rodeo Set for This Weekend — And You’re Invited!

Wednesday | May 14, 2025
Gaff-n-Go is free and open to the public, and the community is encouraged to attend.
Read more >

REC Recognized as Top Employer for Interns

Monday | May 5, 2025
REC was recently recognized as a top employer for interns by the Virginia Talent + Opportunity Partnership, which is administered by the State Council...
Read more >