Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

2025 Gaff-n-Go: You're Invited to this FREE Family Friendly Event

Thursday | May 1, 2025
This year's FREE event will be held May 16-17 at Meadow Event Park.
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REC Earns Tree Line USA Distinction for 25th Consecutive Year

Friday | April 25, 2025
REC has once again made history—this month becoming the first electric utility in Virginia to receive the prestigious Tree Line USA recognition for 25...
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Meet the CARE Charity Board: Ray Zegley

Tuesday | April 22, 2025
Ray Zegley grew up in the 4,300-person community of Minersville, Pa. His dad worked alongside many of his neighbors in mining anthracite coal from dee...
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