Looking out for You

Member Service

We understand the challenges everyone is facing due to economic uncertainty and fluctuating costs. 

Through payment arrangements, convenient payment options, and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you through these difficult times. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners who are not facing financial hardships can support others during these challenging times as well. Please take advantage of the opportunities through The Power of Change and our Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

REC STORIES

As of noon on Saturday, REC has restored more than 90 percent of the power outages caused by Winter Storm Freya.
On the heels of Winter Storm Freya, another winter weather system is projected to bring freezing rain, sleet and snow to all but the most Southeast po...
Nearly 400 field personnel are working to make repairs and restore service for REC members who remain without power after Winter Storm Freya.