Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Promotes Work Zone Safety Awareness

Wednesday | April 16, 2025
In recognition of National Work Zone Awareness Week (April 21-25), REC wants to remind drivers to stay alert and cautious in work zones.
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REC Urges Members to Know What’s Below: Contact VA811 Before You Dig

Wednesday | April 16, 2025
With warmer weather inviting more outdoor projects, REC urges members to prioritize safety by contacting VA811 before starting any digging project.
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Energy-Savings Checklist

Wednesday | April 16, 2025
Use the handy check list below to find fast, easy and low-cost steps you can take today to start saving energy to save money.
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