Looking out for You

Member Service

Beginning Jan. 1, 2026, REC is pleased to to pass on an adjustment to our power costs that will result in a small decrease to member bills. Following a year focused on strengthening the reliability of our electric grid, sharing cost reductions is another way your Cooperative delivers value to you. 

Our team is always looking out for you, and offering ways to help. Through payment arrangements, convenient payment options and access to resources that can assist, REC has member service representatives available to help you find the right solutions to help you with electric bill payments. Use the resources found on this page or connect with one our local representatives using chat, by giving us a call or sending us an email. 

Member-owners can support each other by enrolling in The Power of Change or giving a gift through the Gift Certificate program. 

Payment Assistance

Find resources to help pay your bill or set up payment arrangements to ease the burden you are facing.

We're Here To Help

Payment Options

REC offers a variety of convenient payment options. In addition find other billing & payment details.

Payment Choices

Member Savings

Our energy experts have a variety of tips that can help you save during challenging times. 

Save Energy

REC STORIES

REC Celebrates Lineworker Appreciation Day

Monday | April 14, 2025
April marks Lineworker Appreciation Month, and we’re taking time to recognize the dedicated lineworkers and crews who keep the power on—day in and day...
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REC CEO Engages with Members in Telephone Town Hall

Friday | April 4, 2025
REC's President and CEO John Hewa spent Thursday evening with REC member-owners on a telephone town hall.
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Meet the CARE Charity Board: Patricia A. Thomasson

Monday | March 10, 2025
Patricia A. Thomasson is a lifelong resident of Louisa County. She graduated from Louisa County High School in 1976 before heading to Mary Washington ...
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